At Australia Explorer, we are committed to protecting your privacy and providing a safe, secure user experience. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us when you visit our website or use our services.
By using our website, you consent to the data practices described in this Privacy Policy. We may change this Privacy Policy from time to time. Your continued use of this website after we make changes indicates your acceptance of those changes, so please check the policy periodically for updates.
Information We Collect
Information You Provide to Us
We may collect the following types of information when you interact with our website:
- Personal Identification Information: Name, email address, phone number, and postal address when you subscribe to our newsletter, contact us, or participate in our services
- Feedback and Correspondence: When you contact us, respond to surveys, or interact with our team
- Marketing Preferences: Your preferences for receiving marketing communications from us
Information We Collect Automatically
When you visit our website, we may automatically collect certain information about your device and browsing actions:
- Usage Data: Information about how you use our website, including pages viewed, time spent on pages, navigation paths, and features used
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform
- Device Information: Information about the device you use to access our website
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track the activity on our website. For more information, please see our Cookie Policy
How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Improve Our Services
- To deliver the content and services you request
- To enhance and personalize your user experience
- To develop and improve our website, products, and services
- To process and manage your subscriptions
For Communication
- To respond to your inquiries, comments, or questions
- To send you newsletters and updates (if you have subscribed)
- To notify you about changes to our services or policies
- To seek your feedback on our services
For Marketing
- To deliver relevant content and advertisements to you
- To inform you about offers, events, and new services that may interest you
- To measure the effectiveness of our marketing campaigns
For Legal and Security Purposes
- To comply with legal obligations
- To enforce our terms and conditions
- To protect our rights, privacy, safety, or property
- To detect and prevent fraud and other illegal activities
Your Choices and Rights
You have several rights regarding your personal information:
Access and Update
You can review and update certain personal information by contacting us directly at [email protected].
Marketing Communications
You can opt out of receiving marketing communications from us by:
- Clicking the "unsubscribe" link in any marketing email we send
- Contacting us at [email protected] with your request
Please note that even if you opt out of marketing communications, we may still send you service-related communications.
Cookies
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.
Your Legal Rights
Depending on your location, you may have additional rights regarding your personal data, including:
- The right to access your personal information
- The right to request correction of your personal information
- The right to request deletion of your personal information
- The right to request restriction of processing of your personal information
- The right to data portability
- The right to object to processing of your personal information
To exercise any of these rights, please contact us at [email protected].
Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, and customer service. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Business Transfers
If Australia Explorer is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
With Your Consent
We may share your information with third parties when we have your consent to do so.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. We limit access to your personal information to employees, agents, contractors, and other third parties who have a business need to know.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, whether we can achieve those purposes through other means, and applicable legal requirements.
International Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside Australia and choose to provide information to us, please note that we transfer the data to Australia and process it there. Your submission of such information represents your agreement to that transfer.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at [email protected].
Third-Party Links
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By mail: 123 George Street, Sydney NSW 2000, Australia
- By phone: +61 2 8765 4321
This Privacy Policy was last updated on August 15, 2023.